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Shaw Colin, Ivens John:
Building Great Customer Experiences

Palgrave Macmillan (United Kingdom), 2002
Hardback, 240 pages
Size: 241x166 mm
ISBN: 9780333990131
ISBN-10: 0333990137

Price: £25.00
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Building Great Customer Experiences

This volume is about building and delivering great customer experiences. With the use of examples and cases, the authors show that this is key for all companies and organizations.

Related links:

Colin Shaw
John Ivens
Business strategy
Business & management
Economics, finance, business and industry
Palgrave Macmillan

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Colin Shaw
John Ivens
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